Why is there a yearly fee?
The yearly fee is for website hosting. This is a necessary part of your website. These prices are the same as seen on our Website Hosting page. If you have your own hosting and it meets the minimum requirements of the Website package that you've chosen then we are more than happy to use that instead!
Are your websites mobile compatible?
Yes, all our websites are mobile compatible and they look great too! With over 50% of internet users browsing via a mobile device you'd be crazy not to have a mobile compatible website!
Can I update the website myself?
You certainly can! Before we handover the website to you we ensure that you know how to change what you want to change. Even if you get stuck we are available 7 days a week to offer any extra assistance that you may need!
Are your websites ready for Google? (SEO Friendly)
Yes! All our websites are built and constructed with SEO (Search Engine Optomisation) in mind and naturally rank very well!
What do you need from me?
When we're building a website for you or your business we require the following:
- Content - writing, menus, etc
- Business ABN - if required
- Login details to your current domain management & hosting (if we're using your host)
If you're missing any of these or struggling with images or content we have a few options that we can offer here. To dicuss these please contact us.
Can you add an eCommerce store to the Starter Business Pack later on?
We sure can! All our websites are set-up & ready for an eCommerce store. We can add this at a later date when your business is ready to take that step!
Someone else built my website, can you still offer your care plans?
We sure can! The only prerequisite is that the website is built using the WordPress platform. Not sure how it's been constructed? Just contact us! We'll tell you in minutes for free!
My business is growing rapidly! Are your websites scaleable?
They sure are! Our websites can grow at the same rate as your business does! We have online stores with over 2000 products & variations with room for a lot more!
How long will my new website take?
Once we've agreed on a design and have all the required content we can have your website up in action in under 7 days (Average 3-5 days). This is pending any revisions and changes you want to be done.
If you currently have a website we can make the trasition from old to new seamless & with no down time!
Why SummerMedia Hosting?
Heres a few reasons why our customers love us!
- Quick & Efficient
- Excellent value
- Excellent Support available 7 days a week!
- Supporting Australian jobs!
- Guaranteed up-time!
- 100% committed to happy customers!
- Genuine cPanel - No rebranded crap!
- Quality Dell Servers
Can you help us transfer our website to your hosting?
Yes! We offer free migration from your current host, contact us via our live chat or our contact form and we can get the wheels rolling!
Do you monitor Domain Name Searches/Queries?
Unlike other hosts & domain name sellers we dont monitor your domain searches.
Other companies monitor your searches so they can purchase domain names before you do and sell them back to you at a price much higher than you would have originally purchased it at.
We don't believe in that here at SummerMedia so we hold no records of any of your domain searches/queries.
Are your domain name purchases instant?
Unfortunately not. We process 99.97% of our domain orders within the same hour that we receive them. We've not once had a problem with this method as most domains are quite unique & we don't report any of the searches to a 3rd party.
We do this to keep the prices as low as we can so we remain competitive with the big multinational companies while still offering awesome 1 on 1 support!
If you're unsure or want an instant transaction feel free to contact us through live chat!
Do you do special pricing for Not for Profits & Charities?
We sure do! Contact us for pricing as we are sure we can work something out!
What if I exceed my hosting limitations?
If you're exceeding your hosting limitations and want to upgrade to better server specifications we can do this free of charge. These changes are usually done within 5 minutes but can take up to 24 hours to fully propogate.